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A meaningful apology usually involves recognizing what happened and taking responsibility.
“Sorry you feel that way.”
with:
The first can sound like the speaker is placing responsibility on the other person.
The second acknowledges personal responsibility.
The Word “Yes”
“Yes” can be one of the most exciting words in the human vocabulary.
A job offer.
An invitation.
A new adventure.
Sometimes one “yes” changes an entire life.
Someone says yes to moving to another city.
Yes to meeting someone new.
The consequences may continue for years.
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